運送政策
Shipping Policy for Nova Vogue
Thank you for choosing Nova Vogue. Our Shipping Policy outlines the details regarding the shipment of your orders. Please read this policy carefully.
1. Processing Time:
1.1 Order Processing:
Orders are typically processed within 2-7 business days after payment is confirmed.
1.2 Processing Delays:
During peak seasons or promotional events, processing times may experience temporary delays. We appreciate your understanding.
2. Shipping Rates:
2.1 Domestic and International:
Shipping rates are calculated at checkout based on the destination and the weight of your order.
2.2 Free Shipping:
Enjoy free shipping on orders over £60 (excluding taxes and discounts) within United Kingdom.
3. Shipping Methods:
3.1 Domestic Shipping:
We offer standard and expedited shipping options for domestic orders.
3.2 International Shipping:
International orders are shipped via DHL. Customers are responsible for any customs duties or taxes imposed by their country.
4. Shipment Tracking:
4.1 Tracking Information:
Once your order is shipped, you will receive an email with tracking information to monitor the status of your delivery.
4.2 Tracking Delays:
Please allow up to 3 business days for tracking information to be updated.
5. Shipping Address:
5.1 Accuracy:
Ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
6. Delivery Times:
6.1 Estimated Times:
Estimated delivery times are provided at checkout based on the selected shipping method and destination.
6.2 Delays:
Unforeseen circumstances like weather conditions or customs may cause delays. We appreciate your patience in such instances.
7. Contact Us:
If you have any questions or concerns regarding our Shipping Policy, please contact us at Info@nova-vogue.com.
8. Updates to the Policy:
Nova Vogue reserves the right to update or modify this Shipping Policy at any time. Please review this policy periodically for changes.
By placing an order with Nova Vogue, you agree to the terms and conditions outlined in this policy.
Thank you for shopping with Nova Vogue. We appreciate your business.